Frequently Asked Questions
Everything you need to know about Iron and Resin gear, shipping, and service.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your gear ships, we will send a second email containing your tracking number so you can follow its journey to your door.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are free, while returns for a refund are subject to a small restocking fee.
Do you ship internationally?
Yes, Iron and Resin ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that duties and taxes are the responsibility of the customer.
How should I care for my waxed canvas and denim products?
To maintain the integrity of our rugged materials, we recommend spot cleaning with cold water only. Never machine wash or dry clean waxed canvas. Re-wax periodically to maintain water resistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.